Alpha Cleaning Services Limited was established in Liverpool on 1/10/1990. We are a contract cleaning organisation which has built an enviable reputation for quality and commitment with its client base.
The company provides contract and ‘one-off’ cleaning services to local industrial, commercial and domestic clients. Because of its commitment to Northwest area, the organisation does not have to face the logistical problems associated with similar but geographically wider ranging organisations and is able to give a truly personalised, professional and top quality service at a price that is strongly competitive. Value for money is one of the guiding principles of our business philosophy.
Alpha Cleaning Services Limited aims to provide the best possible service to its client base at a cost that is both competitive and sustainable. Customer satisfaction is our primary concern and we endeavour to achieve this by providing a top quality service in a professional and workmanlike manner. Flexibility in responding to our clients’ changing needs is built into our business philosophy and is aimed at ensuring a long and enduring partnership between us.
Contract Cleaning has become a skilled and professional business, which requires up-to-the-minute cleaning equipment, trained staff and good management to ensure that it functions efficiently and successfully. The service that Alpha Cleaning Services provides covers all normal aspects of a cleaning and hygiene service and includes in its service portfolio:
Accomodating our client’s individual needs is a major feature of our service and these requirements are discussed and agreed with the client before any contract is signed. Industrial and commercial clients then receives a site specification and a copy of the signed contract prior to implementation. Because quality of service is paramount, all sites are subject to regular site quality monitoring audits of which the client receives a copy. This is designed to ensure that our high standards are maintained and any improvements to the service that can be achieved are implemented.
All of our consumable items are dispatched same day with our very own delivery dispatch service.
Alpha Cleaning Services Limited are fully insured and have quality systems in place. We have all the relevant policies including health & safety, environmental, equal opportunities etc. We have an innovative, comprehensive and enthusiastic management and quality structure and our staff are fully conversant in all forms of cleaning. All staff are fully trained in the operational procedures engaged in and also in the protocols of dealing directly with customers from the standpoints of courtesy, friendliness and helpfulness. Our customers are our business and everybody in the organisation knows it. Our training procedures and systems ensure that our staff are equipped to deal with our clients individual requirements. We are very proactive, flexible to our client needs and where requested we will work to any special requirements that you may have.